Home      About us          Delivery        Contact

Fire away

Fire away

Got a question?

Need Help?  Call 0118 9842871  9am-5pm weekdays

ace canine healthcare

Customer Reviews

HOME

Cookie & Privacy Policy : Cookies are small snippets of code that store information on your computer and are usually used to help the functionality of a website. This website uses a minimal number of cookies which distinguish you from other users of our website. This allows the function of our shopping site (remembering which items you have put in your basket) and of social media plugins (so that Facebook recognises your profile for example).Cookies are also used to collect information about how traffic moves through our website. Data about web traffic simply helps us to monitor and improve the performance of our website. Data collected  about you and for the purposes of fulfilling your order will never be shared with any external body or company.


Home

Our Delivery & Returns Service

Delivery Service

Our normal delivery service will be either:

Royal Mail First Class: £3.30
This will apply to each order for deliveries within the United Kingdom.   Please allow up to 5 working days for delivery.

Delivery to the EU: £4.20-£6.25  Delivery to the Rest of the World: £6.25-£11.25


Free Delivery

We are able to offer a free delivery service for orders of £22.50 or more.  Please note that the free delivery option is only available to UK addresses.

Returns Policy

If you wish to return an item for any reason please call or email us and we will advise you further. Items ordered in error may be exchanged for the correct product providing they are returned unopened. Further payment may be required to cover differences in cost. All refunds will be credited to the card from which payment was made. Please include a covering letter with your return stating your name, address and reason for the return.


Returns address:


Ace Canine Healthcare

March Laboratories Ltd
Great Oaks Sites
B4526 Goring Health
Reading UK
RG8 7SB

Email:sales@ace-canine.com
Tel: 0118 9842871


Cancellation

Orders may be cancelled up to fourteen days after delivery. It is an express condition that the product must be returned to us unused, unopened and with the original documentation (as sent with each parcel and/or package). We reserve the right not to refund postage charges at our discretion. You must provide written confirmation of your order number and an explanation for the reason for cancellation