+44(0)1189 842871 9am-5pm weekdays support@ace-canine.com

Delivery Service

Our normal delivery service will be either:

Royal Mail First Class: £3.54
This will apply to each order for deliveries within the United Kingdom.   Please allow up to 5 working days for delivery.

Delivery to the EU: £4.20-£6.25  Delivery to the Rest of the World: £6.25-£11.25

Free Delivery

We are able to offer a free delivery service for orders of £22.50 or more.  Please note that the free delivery option is only available to UK addresses.

Returns Policy

If you wish to return an item for any reason please call or email us and we will advise you further. Items ordered in error may be exchanged for the correct product providing they are returned unopened. Further payment may be required to cover differences in cost. All refunds will be credited to the card from which payment was made. Please include a covering letter with your return stating your name, address and reason for the return.

Returns address:


Ace Canine Healthcare

March Laboratories Ltd
Great Oaks Sites
B4526 Goring Health
Reading UK
RG8 7SB

Email:info@ace-canine.com
Tel: 0118 9842871

Cancellation

Orders may be cancelled up to fourteen days after delivery. It is an express condition that the product must be returned to us unused, unopened and with the original documentation (as sent with each parcel and/or package). We reserve the right not to refund postage charges at our discretion. You must provide written confirmation of your order number and an explanation for the reason for cancellation

ace-canine healthcare

Animal Health Supplements For Dogs; We Believe Nature and Science Go Hand in Hand

 

 

© 2018 March Laboratories Ltd.


Wow Reviews!

Review of the Month

Trustpilot & Judge.me

Chris Brown 30/6/2021

Trustpilot
Early days still but 2 of my dogs with eye issues have now been on them for about 1 week and they are showing good signs of improvement. One is a 14 yr old with cataracts and her eyes are already clearer and showing some sparkle. The other suffers with allergy so gets muccus and sore crusty eyes in the allergy season moreso when the pollen comes out, and his eyes are looking alot clearer and less irritable and he is calmer after just 1 week and I am now very hopeful with regular use they will resolve his issue completely. I will be buying them again for sure.

B White 27/5/21

Trustpilot
have been using this company for…5 years.......
i have been using this company for many years. after my dog had a bad accident to his back leg at the age of 7 years. i was told about flex sprinkler and have been using it ever since. i tell all my friends to buy off ace, such good service and feel anyone with pets have someone to come to when we need help. and the product is GOOD. saved us operation £4.500.vet wanted. Oscar is now 11 years 6 months. hope to have many more. ALSO WANT TO THANK SHEILA FOR ALL HER HELP.

Margaret Maher 23/4/21

Trustpilot
Great service and quick delivery. Website very easy to use. I’ve been giving the flex joint care to my elderly arthritic dog for over a year now and see an improvement in him. He was on yumove advance but I felt it wasn’t doing much for him but I’ll keep him on the flex joint care.

Alycia James 8/4/21

Judge.me
Highly recommended, Flex Sprinkles Jointcare is fantastic!
I’ve bought the Jointcare for both of my dogs. My family has been giving Green Lipped Mussel to our dogs for more than 30 years now and it’s an amazing product. The sprinkles are fantastic and I put it on their food in the morning and no hesitation on eating, even with my fussy boy! One thinks it’s a treat he loves it that much. So much easier than tablets as well. A little goes a long way. Highly recommended.

Kathie 2/3/21

Judge.me
So helpful and products realy work
I used the carnicare for my cavalier, for may years, sadly hes no longer with me, but he lived to be an ammazing 14, Im sure the carnicare helped his heart, and there is always a real person at the end of the phone should I need help, I still use carnicare for my other Cavalier, and the joint supplements, for my Lhasa Apso when he had a massive back operation, and more recently the hypercillin, now I use that for everything, I clean their eyes and ears with it, and if they ever get a poorly its my go to for them .
Brilliant company thankyou

Janice Dexter 9.3.21

Trustpilot
BEST CANINE HEALTH SITE I HAVE SEEN
THIS COMPANY ARE A GOD SEND FOR ALL PET LOVERS, I BUY CLARIFYE FOR MY DOGS EYES AND THANKS TO BEING ABLE TO BUY FROM ACE RATHER THAN THE VET, I HAVE BEEN ABLE TO CLEAR MY DOGS EYES 95%, STILL JUST A SHORT JOURNEY TO GO, BUT WHEN I THINK LESS THAN 7 MONTHS AGO HE COULD NOT SEE PROPERLY AND NOW HE CAN GET HIS NOSEY LITTLE BEAK INTO EVERYTHING, I AM REALLY HAPPY. THE OTHER GOOD THING IS YOU CAN ASK FOR ADVICE TOO. KEEP UP THE GOOD WORK.

Jaquie Barker 8/3/21

Trustpilot
As always, Excellent service. Amazing product. Our dog has been taking these Flexi sprinkles for about 3 years now and he is like a puppy again! He's 7 today. Keep up the good work Ace Canine

KA 8/3/21

Trustpilot
We were told about this product by a friend (it’s the flex jointcare sprinkles) I was a bit sceptical to be honest, but my big oldish dog was struggling to get up in the mornings so thought it was at least worth a try. And honestly within a week he was back to his old morning self!! We saw a difference in him within a few days really. It’s a shame they don’t sell smaller sample pots as when you’re sceptical you don’t initially feel like trying it (just an idea!) I’ll continue to buy for him, it’s helped his big old joints immensely

Chris Wakeham 14/1/21

Judge.me
Great company very helpful and knowledgeable. After a long chat on the phone I placed an order just before Christmas and it arrived next day. My 2 labradors love the Flex sprinkle and are showing signs of the benefits by moving more freely. Just placed my second order.

Su Brown 1/1/21

Judge.me
You can't beat the best.
My little papillon has been on the Flex Jointcare for a number of years due to various life-long joint and ligament problems. Just recently it was really to prove its worth to me all over again! Buddy has been pretty poorly over a number of months and despite a CT scan nothing conclusive could be found. He was on pretty heavy drugs which I have now weaned him off and onto a natural oil. He was doing really well but then out of the blue started to show signs of distress! Realised that due to him not wanting to eat when he was poorly he had missed out on his Flex Sprinkle for nearly a month! Immediately started him back on a half dose to restart the routine he has been on for a number of years, and to which I have no doubts I owe the fact he is now approaching his 11th birthday and is still with me. Literally within 3 days my little Buddy started to perk up again, and now a week down the line and now back on his full dose of Flex Sprinkle, I have my adored bouncing Buddy back to his old self. I honestly cannot thank Ace-Canine enough for producing this miracle in a tub. I have recommended to so many friends, I have lost count.
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