Deliveries-Returns

Delivery Service

We ship to the UK, the EU and many other countries around the world. At the moment we exclude Australia and New Zealand because of bio-regulatory reasons. Tax (where appropriate) and shipping are included in your transaction.

Our normal delivery service will be either:

DPD Next Day or Royal Mail Tracked 24: £4.79
This will apply to each order for deliveries within the United Kingdom. Please allow up to 5 working days for delivery. Tracking information is emailed automatically at the time of dispatch.

Delivery to the EU from: £9.00 Delivery to the Rest of the World from: £14.00

Free Delivery

We are able to offer a free delivery service for UK orders of £23.51 or more. Please note that the free delivery option is only available to UK mainland addresses.

Returns Policy

If you wish to return an item for any reason please call or email us and we will advise you further.

Items that prove to be faulty or unsuitable may be returned for refund. It is an express condition that the product must be returned to us unused, unopened and with the original documentation (as sent with each parcel and/or package).

Items ordered in error may be exchanged for the correct product provided they are returned unopened. Further payment may be required to cover differences in cost.

All refunds will be credited to the card from which payment was made. Please include a cover letter with your return stating your name, address, and reason for the return.

Returns address:

Ace Canine Healthcare

March Laboratories Ltd
Great Oaks Sites
B4526 Goring Health
Reading UK
RG8 7SB

Email:support@ace-canine.com
Tel: 0118 9842871

Cancellation

Orders may be cancelled up to fourteen days after delivery. It is an express condition that the product must be returned to us unused, unopened and with the original documentation (as sent with each parcel and/or package). We reserve the right not to refund postage charges at our discretion. You must provide written confirmation (email, text or letter) of your request to cancel.

It works

My Dutch shepherd, Jethro, was diagnosed with SLO a little over a year ago. For the most part Jethro’s symptoms have been minimized, but he hasn’t had much nail growth after losing all of his nails. Also, he is not able to tolerate any type of fish oil. Since giving him the Dermal O3 supplement for a month now, several of his nails have noticeably grown back to the point where they needed to be trimmed. Also, he hasn’t had any negative side effects that he had with other supplements and fish oil. It’s been over a year since I’ve had to trim his nails. It’s obvious this supplement is working, and I’ll continue to purchase this all in one supplement.

Good morning. Thank you for the update on Jethro, that's just the best news. DermalO3 was created to target SLO and its doing its job for you. Please give Jethro a tummy rub from us.
Kind wishes
Team Ace Canine.

So glad I found this!

I purchased Dermal O3 for one of my greyhounds who recently developed SLO. He has shed about half of his nails so far. Soon after starting him on Dermal O3, he seemed to be more comfortable and is playing again. He's now on his 4th bottle and I'm about to place another order. Bonus: his coat is so shiny!

That's a very happy update - Thank you. SLO is complicated and painful for the dog and stressful for owners too. We're delighted to know he's comfortable and playing again, that makes such a big difference. Please keep us updated on nail growth, its a slow process but all signs are good.
Sending wishes.
Team Ace Canine.

PlaqueAway

Seems to be doing the trick. Thank you.

We can ask no more. Thank you for the review.
Kind regards
Team Ace Canine

sprinkles

excellent product and service. My dogs love this supplement. So unusual for them to wolf down anything that is even remotely `medical'. Its great not having to convince them that this is good for them :)

Thank you for taking the time to review and our fabulous 5 stars.

Seems to be helping

My dog has suspected inflammatory bowel disease and has spent most of her life from around 6 months old having intermittent sickness, rumbling tummy and terrible stomach cramps. She also had pretty terrible breath, and constant ear infections. She's been on prescription hydrolysed food for a number of years as she reacts to pretty much every other food we've ever tried. Even on the special food she was still having the odd flare up (once a month or so) if she had even the tiniest bit of something else to eat.
About 3 months ago I started her on epimmune and I have to say her breath has improved and she's not had a sickness flare up since the end of August. Her itching does seem to be calming down a bit too.
All I can say is I really hope it continues. She has even been able to have the odd treat of something else and it has not triggered a flare up!

Hello Claire. At Ace Canine we're all about the dogs and supporting them to live their best lives so updates and feedback like this make team Ace Canine do what we do! Epimmune will slowly balance the diestive system and in return reduce reactions like vomiting, itching, ear infections, bloating, smelly breath, bad wind paw chewing and many more. The fact that she's been able to tolerate and enjoy an occasional treat is fabulous. Please keep us updated.
With best wishes.
The (smiling) Ace Canine Team

Deliveries-Returns

Delivery Service

Free Delivery

Returns Policy

Returns address:

Cancellation

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Special instructions for seller

Add A Coupon

Let customers speak for us

Deliveries-Returns

Delivery Service

Free Delivery

Returns Policy

Returns address:

Cancellation

Special instructions for seller

Add A Coupon

BUILD YOUR KNOWLEDGE

Let customers speak for us